What strategies are you using to
build trust?

To advance your mission, you rely on many different relationships. As an executive director, one of the most important is your relationship with your board chair - and board members.

Building mutual trust - with your board or anyone else - makes your job more effective and efficient.

To help you do that I created a Trust Building Action Plan for you to use.

This plan gives you:

  • The three levels of trust
  • Nineteen specific trust-building behaviors
  • A tool you can use now

Mary Hiland

Mary Hiland, Ph.D. has 40 years of experience in the nonprofit sector – both as an executive and a board member. She's been consulting with and coaching nonprofit leaders for 19 years, focusing on strengthening nonprofit executive and board teams for community impact.

Mary has a Ph.D. with a focus on nonprofit leadership and governance and three Masters’ degrees. She's a best selling author, speaker, and researcher. Mary has received numerous honors including Tribute to Women in Industry and the Silicon Valley Excellence in Nonprofit Leadership Award.

"Mary has been my coach for over 16 years, providing valuable support for my leadership of a growing and evolving organization. She has helped me clarify and navigate many important issues during times of change. Her tools and resources on nonprofit leadership and governance are extremely valuable." ~~ Pam Brandin, Executive Director, Vista Center for the Blind and Visually Impaired

"Mary and I shared the same language. We were partners. We were a team working together to make my life as an ED better! This was priceless! But the impact Mary had on my life goes well beyond any monetary investment.~~ Dr. Vera Packard, Executive Director, HERS Breast Cancer Foundation